Ellen Baker, AuD
is a nationally certified, state licensed doctor of audiology and hearing aid specialist. She received her Bachelor of Science degree in Speech and Hearing Sciences from Syracuse University, her Masters of Audiology from New York University and her Doctorate of Audiology fom A.T. Still University. Dr. Baker has been working as an audiologist for over 25 years and brings a wealth of knowledge and experience to each and every client.
- Licenses AU1107, HA2453
- The American Speech, Language and Hearing Association (ASHA)
- American Academy of Audiology (AAA)
- Academy of Doctoring Audiology (ADA)
- California Academy of Audiology (CAA)
Kelley Bannon, AuD
is originally from Colorado and received her B.S. Degree from Colorado State University. She moved to California and attended graduate school at California State University, Northridge and obtained her Masters in Audiology in 1986 and became a doctor of Audiology in 2006. She enjoys all aspects of clinical practice and has an ongoing passion for helping those in need of hearing healthcare at all ages. Her patience, knowledge, honesty, empathy and professionalism are her best qualities and are of utmost importance to her as she continues to serve the hearing and hard-of-hearing communities.
Monique is our office manager and is responsible for scheduling, billing and quality assurance systems, working with insurance companies as well as staff to ensure smooth and accurate operations. In addition, Monique answers the phone and staffs the reception desk as needed. Monique knows everything about the office and its functions so she is our “go-to” person. Prior to working for Decibel Hearing, Monique worked at Blue Cross in customer service, brokerage services and finances. We are fortunate to have her with us.
Karina is Decibel Hearing’s audiology assistant and front office person. She received her certification as an audiology assistant and is in charge of hearing aid cleanings and repairs, loss and damage claims and inventory. Karina also schedules appointments, obtains referrals and verifies insurance benefits. She has over 10 years of experience working with hearing aids so Karina knows all the ins and outs of aids. We love having Karina’s cheerfulness and capability as part of our valued staff.
Maira is the newest member of our staff. She is the front office person in our Simi Valley office and is quickly learning all about hearing aids. She schedules and confirms appointments, as well as getting intake information for new patients. Maira has had previous experience in customer service, which is most important at Decibel, so we are lucky to have her expertise.