Ellen Baker, AuD
Ellen Baker is a nationally certified, state licensed doctor of audiology and hearing aid specialist. She received her Bachelor of Science in speech and hearing sciences from Syracuse University, her master’s in audiology from New York University and her Doctor of Audiology from A.T. Still University. Dr. Baker has been working as an audiologist for more than 25 years and brings a wealth of knowledge and experience to each and every client.
• License AU1107
• American Academy of Audiology (AAA)
• Academy of Doctoring Audiology (ADA)
• California Academy of Audiology (CAA)
Kelley Bannon, AuD
Kelley Bannon is originally from Colorado and received her Bachelor of Science from Colorado State University. She moved to California to attend graduate school at California State University at Northridge; she obtained her master’s in audiology in 1986 and Doctor of Audiology in 2006. She enjoys all aspects of clinical practice and has an ongoing passion for helping those in need of hearing care at all ages. Her patience, knowledge, honesty, empathy and professionalism are her best qualities and are of utmost importance to her as she continues to serve the hearing and hard-of-hearing communities.
Monique Izquierdo is our office manager and is responsible for scheduling, billing and managing the quality assurance systems, working with insurance companies and staff to ensure smooth and accurate operations. She also answers the phone and runs the reception desk as needed. Monique knows everything about the office and its functions so she is our “go-to” person. Prior to working for Decibel Hearing, Monique worked at Blue Cross in customer service, brokerage services and finances.
Karina Banuelos is Decibel Hearing’s audiology assistant and front office person. She received her certification as an audiology assistant and is in charge of hearing aid cleanings and repairs, loss and damage claims and inventory. Karina also schedules appointments, obtains referrals and verifies insurance benefits. She has more than 10 years of experience working with hearing aids and knows all the ins and outs.
Maira Figueroa is the newest member of our staff. She runs the front office at our Simi Valley office and is quickly learning all about hearing aids. She schedules and confirms appointments, as well as getting intake information for new patients. Maira has had previous experience in customer service, which is most important at Decibel.